- What is the estimated delivery time for my order?
Orders will generally take 4-8 business days to arrive, depending on location, size of item, and quantity ordered.
- If I place my order right now will it ship out today?
Orders are generally shipped the same day that they are placed. All other orders will ship out the next business day.
- Do you offer Priority 2-4 day shipping?
We do offer Priority Shipping at an extra cost.
- Do you ship outside the US?
We do ship international, but some restrictions may apply.
Shipping is automatically calculated when you enter your address
information. Certain international shipments may require extra shipping
cost due to weight or country location. If this is required, your order
will be held until we can advise you of extra charges. Please note, we
do not ship pet food or refrigerated items internationally and we do not
ship any edibles to Brazil.
- Is free shipping for orders over $85 for US shipments only?
Unfortunately due to high shipping costs for International
orders we are unable to ship orders over $85.00 for free. International
shipping may vary depending on the size, weight, and location your order
is being shipped to.
- Does the offer for free shipping on orders over
$85 not apply when a coupon code for a percentage off the order total is
applied during checkout?
The offer for free shipping on orders above $85 can be
combined with a coupon code for a certain percentage or dollar value off
of the order as long as the order total is still $85 or more.
- If I order on Friday overnight will I receive it by Saturday?
There is no weekend delivery, so orders shipped Friday
overnight will arrive Monday. Place your order before 11:00 AM PST (2:00
PM EST) and your in stock items will ship on the same day they are
placed with us. Any order placed after that time will be shipped the
next business day. Overnight shipping is not available in Alaska and
- What type of shipping services do you use?
Our shipping carriers are USPS, FedEx, UPS, DHL, and OnTrac.
Our time frame for shipping ranges from Regular Ground shipping 4-8
business days, Priority shipping 2-4 business days, and overnight
- How do you ship?
We ship using FedEx or USPS depending on the size/weight of
the entire package. Larger items ship FedEx, and smaller items ship
- What is ORM-D?
ORM-D is a marking for mail or shipping in the United States
that identifies "Other Regulated Materials-Domestic". These items will
be marked with a blue label and will only ship out via ground.
- Can I sign up for auto reship program?
Click here to see details about our auto reship program.